Product information
F.A.Q.
What payment methods can I use?
We offer 35 different payment methods including major providers like Mastercard, Visa, PayPal, Apple Pay ,American Express and Diners as well as many different local payment methods including Klarna, iDEAL, AliPay, Sofort, giropay, and many more.
Can I purchase items with another currency?
Yes, you may select a currency based on your personal preference. When you select your country in the country selector on the upper right of the website or are taken directly to your country’s version of the website, you will see prices listed in the regional currency.
Can I make changes to my order after it’s been placed?
We strive to process and fulfill orders rapidly; as a result, we are unable to modify orders once they have been placed. This includes changes such as adding or removing products, or altering the delivery address. If an error occurs in your order details, we recommend promptly placing a new order with the correct information. Subsequently, please contact our Customer Service team to address any issues with the original order.
Wiloxeshop@gmail.com
How To Return My Items?
We do not offer refunds or accept returns for our products. This applies to all customers, including overseas buyers. As such, we advise you to carefully review your purchase decisions, as all sales are final. We appreciate your understanding in this matter."
